1. What areas do you service?

We offer transportation in King, Pierce, Snohomish, and Thurston counties, to anywhere in the state of Washington and beyond.

 2. How can I make a reservation? 

Use our reservation form, or call our driver coordinator at (888) 285-1545.

3. What type of information do I need to provide for the reservation? 

We need the passenger's name, a contact number, pick up address, destination, how many passengers, and the form of payment. Also, any special travel needs, such as pets, car seats, wheel chair,  etc.

4. How far in advance should I place my reservation? 

Availability changes daily and we suggest you place reservation as soon as you have firm travel dates and times.

5. Do you monitor incoming flights?

Yes, we monitor flights online and by phone to be available when your flight touches down.

6. How do I find my car / driver at SeaTac Airport?

After collecting all your luggage, exit straight out to the sidewallk. Call us and let us know the number of the door you are waiting by. We will be there in 3 to 5 minutes. Do not go to Ground Transportation, where you may be solicited by unknown drivers.

For $10 extra, the driver can meet you at baggage claim, holding a sign with your name on it.

7. How much time do I have to meet the driver after my plane lands? 

TownCar Central provides 30 minutes (45 minutes for Intl. Arrivals requiring customs clearance) of free wait time on each Airport Arrival Transfer, for you to deplane and claim your luggage. If you do not meet your driver, or call us, within 30 minutes (45 minutes for Intl. Arrivals) of your plane landing we will consider you a "no-show" and you will be charged in full for the reservation.

8. How are you licensed and insured?

Fully current with state, city, and port authorities. See About Us.

9.  What vehicle types do you have?
We have a selection of late model well maintained vehicles: Town Car sedans, SUVs, limos, and stretch SUVs.

10.  What is your cancellation policy? 

Bookings must be canceled by phone, at least four (4) hours before scheduled pickup time.*

* A no-show fee equal to the rate paid/confirmed at time of reservation, plus any applicable waiting time fee, will be charged whenever the passenger fails to arrive at the designated location. To avoid a no-show fee, call (206) 462-0522 if you cannot locate your driver and vehicle.

Thank you for choosing Towncar Central.